I&P Solutions - Services

The service called "Subscriptive support" was created not to remove already occured problems,but to aid the trouble-free work of the computer technics in your home,office,shop...

The contemporary business needs permanent connection and irreproachably working computers,network and technics.Our services are conformed with your needs and we are ready to provide you a perfect working environment,without worries about your computer technics.

“I&P Solutions” will help you and your staff with its montly subscriptions,which includes:

- monthly prophylaxis with non-limited continuance
-hardware diagnostics
-hardware support
-telephonic consultations and remote support
-visit within the bounds of 1 hour when occurs a problem,which can't be removed from distance (for Sofia only)
-hardware inventory and assistance for its renovation
-creating of spare copies of chosen directories,files...
-automatisation of as much operations as possible,which aims the facilitation of the staff's work

Subscription for computer equipment in work time
We offer you supple pricing,which depends on the priority and the importance of the working stations.The prices for the support are actually for the solving of occured problems.They include technics of circulating and particular person-in-charge,but not projects in larger scale as: structural cable-stretching,technological and structural innovations.They can be separate solutions with additional payment.

Subscription for computer equipment in work time
TYPE OF SERVICE ECONOMICAL STANDART V.I.P.

Number of visits for a month 1 4 Non-limited

Remote support Yes Yes Yes

Server Normal price -20% -50%

Twenty-four-hour support 09:00 - 18:00 08:00 - 20:00 Yes

Removing problems Yes Yes Yes

Weekly archives No No Yes***

Problems’ inventory and their solution Yes Yes Yes

    * If a six-month contract is concluded,you get 5% concession of the price
    ** If a one-year contract is concluded,you get 15% concession of the price
    *** Up to 2GB a week

Subscription for hours paid in advance
“I&P Solutions” wants to represent to you it’s new prepaid service "IPS".Thanks to it you will have the possibility of paying as much as you have received.After buying the prepaid packet,within the bounds of 6 months you will be able to use the included in it hours.This gives you the chance to estimate and define the best plan,by yourself.They are as follows:

Subscription for hours paid in advance
    IPS5 IPS15 IPS25 IPS50 IPS100*

Included hours for visits 5 15 25 50 100

Included hours for remote support 1 3 5 10 20

Visits within the bounds of the day Yes Yes Yes Yes Yes

Hardware and software inventory and their future renovation(if required from the client) Yes Yes Yes Yes Yes

Free transport to the service-station and back to the client’s office where the hardware equipment gave deffects Yes Yes Yes Yes Yes

Providing of hardware inventory of circulating,when the possession of the client is being repaired No No No No No

    *This servise is valid only for concluded one-year contract

We’ll be glad to realize a meeting,where we can discuss the possibilities for co-operation. We remain available for questions and comments.

Home